Vol. 10 No. 4 (2022): Business & Management Studies: An International Journal
Articles

Conflict management in companies: Conflict of interest “a qualitative research”

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  • Abidin Ozan ONAĞ,
  • Sibel ÜNSAL
Abidin Ozan ONAĞ
Assist. Prof. Dr., Manisa Celal Bayar University, Manisa, Türkiye
Sibel ÜNSAL
Human Resources, Vestel, Manisa, Türkiye
DOI: https://doi.org/10.15295/bmij.v10i4.2130

Published 2022-12-25

Keywords

  • Çıkar, Çıkar Çatışması, Çatışma Yönetimi
  • Conflict, Conflict of Interest, Conflict Management

How to Cite

ONAĞ, A. O., & ÜNSAL, S. (2022). Conflict management in companies: Conflict of interest “a qualitative research” . Business & Management Studies: An International Journal, 10(4), 1256–1272. https://doi.org/10.15295/bmij.v10i4.2130

Copyright (c) 2022 Abidin Ozan ONAĞ- Sibel ÜNSAL

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Abstract

The research aims to expose the conflict of interest, which is one of the existing conflict types in companies, and eliminate the factors causing this type of conflict. In the research, the case study method, one of the qualitative research methods, was used. The study group of research consisted of 8 white-collar employees who voluntarily participated in the research in different positions for a private company in Manisa province in 2021. In the study, questions about conflict of interest were asked of the participants. The data were obtained by using the interview method. The interviews lasted an average of 40 minutes. In addition, the descriptive analysis method was used to analyse the data. As a result of the analysis, themes that related to the concept of conflict of interest were; The concepts mentioned together with the concept of interest and the connotations of this concept, Knowledge level about the conflict of interest, Situations that give the impression of conflict of interest, Situations caused by the conflict of interest in companies, What to do to avoid conflict of interest, Witnessing a conflict of interest situation, Response to witnessing a profit-oriented situation at work and Preferred manner in case of conflict of interest. In order to prevent existing conflicts of interest, it is recommended that managers must give importance to internal merit, take measures at the organizational level as a conflict of interest in the company, explain the behaviours that will cause a conflict of interest to the employees in the company, and apply deterrent sanctions in case of a conflict of interest.

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