Vol. 8 No. 5 (2020): Business & Management Studies: An International Journal
Articles

A RESEARCH AIMED AT THE IMPACT OF STRATEGIC HUMAN RESOURCES MANAGEMENT PRACTICES ON TURNOVER INTENTION

Suzan KALUÇ
Sakarya University
Selma KILIÇ KIRILMAZ
Asisst. Prof. Dr., Sakarya University of Applied Sciences
Harun KIRILMAZ
Assoc. Prof. Dr., Sakarya University

Published 2020-12-25

Keywords

  • Strategic Human Resources Managemen,
  • Intention to Leave,
  • Training,
  • Selection and Placement,
  • Payment
  • Stratejik İnsan Kaynakları Yönetimi,
  • İşten Ayrılma Niyeti,
  • Eğitim,
  • Seçme ve Yerleştirme,
  • Ücret

How to Cite

KALUÇ, S., KILIÇ KIRILMAZ, S., & KIRILMAZ, H. (2020). A RESEARCH AIMED AT THE IMPACT OF STRATEGIC HUMAN RESOURCES MANAGEMENT PRACTICES ON TURNOVER INTENTION. Business & Management Studies: An International Journal, 8(5), 4069–4098. https://doi.org/10.15295/bmij.v8i5.1649

Abstract

  1. LITERATURE

The emergence of strategic HRM is an outcome of the strategic management trends shown by the organisations. In today's management practices, all business functions strive to associate working methods and practices with company strategy to achieve organisational performance. Therefore, as pointed out by Miles and Snow (1984), Strategic HRM occurs when HR departments try to harmonise their strategies, business-related processes and practices with business strategies. If there is no such affiliation between HRM and firm strategies, HRM will remain an operational process in the organisation (Zehir et al., 2016: 373).

Turnover intention is an active action exhibited by the employees upon entering into other pursuits as a result of reasons such as failure of the organisations in meeting the expectations of the employees, not being satisfied with the employment conditions and believing that the conditions will not improve (Çekmecelioğlu, 2005: 28). According to another perspective, turnover is a cognitive and behavioural phenomenon. Wage earner may consider leaving the job because their expectations are not met or various reasons. To realise this idea, one can go through various searches and quit his/her job when he/she finds another alternative to his/her job (Gürbüz and Bekmezci, 2012: 193-194).

Within the scope of this research, which is conducted to demonstrate whether the Strategic HRM practices applied in health institutions impact the wage earners' turnover intention, the literature review is first done about the study. In this context, strategic human resources management, turnover intention, the factors affecting the turnover intention, the results of the turnover intention, and the correlation between strategic human resources management and turnover intention are discussed. Information is given about the hypotheses created for the research, data collection method, and statistical techniques implemented in data analysis in the research method section. Findings obtained as a result of the research are explained in the findings section. In the discussion and conclusion section, the findings obtained from the research are evaluated, and recommendations are made concerning the results of the study.

  1. DESIGN AND METHOD

The hypotheses of the research conducted to reveal whether the Strategic HRM practices applied in health institutions impact the wage earners' turnover intention are given below, and the model of the research is shown in the figure.

Strategic HRM

Education

Wage

Selection and Placement

 

Turnover Intention

H1

H2

Correlation:

Impact:

In this direction, the research hypotheses are identified as follows:

H1: There is a significant correlation between the perception of strategic human resources management and the level of turnover intention.

H2: The perception of strategic human resources management has a significant impact on turnover intention.

Research data are collected through a survey created for the research. "Strategic Human Resources Practices Scale" consisting of 16 items, which is developed by Chen and Huang (2008) and adapted to Turkish by Akgün (2010) and "Turnover Intention Scale" consisting of 4 statements, which is developed by Rosin and Korabick (1995) and adapted into Turkish by Tanrıöver (2005) are used in the survey in question. The scales are applied in a 5-point Likert structure.

The population is composed of the employees of a university hospital operating in Istanbul Province. No sample is determined for the research, and the researchers put in the effort to reach the entire population. However, 321 employees out of 435 employees were able to participate in the survey. Analyses are made on the remaining 304 questionnaires after excluding the incomplete and incorrect surveys. The data obtained from the research are analyzed using the IBM SPSS Statistics 25 program. Descriptive statistical methods, correlation analysis, and regression analysis were utilized in the analysis. Simple regression and stepwise regression methods were used while implementing regression analysis.

 

  1. FINDINGS AND DISCUSSION

A reliability analysis is performed first for the strategic human resources scale and the turnover intention scale used in the study, and the Cronbach's Alpha coefficient is utilised to evaluate the reliability of the data. According to the results, the Cronbach's Alpha value of the Strategic Human Resources Practices Scale is determined as 0.792; Cronbach's Alpha value of the Turnover Intention Scale is determined as 0.891.

Correlation analysis is implemented to analyse the relationships between Strategic HRM practices and Strategic HRM sub-dimensions and the turnover intention in the study, and in this direction, the Pearson correlation coefficient is used. It is determined that there is a negative correlation between strategic HRM practices and the turnover intention at a lower level (r = -0.391). It is also determined that there is a negative and low-level correlation between education, which is one of the sub-dimensions of strategic HRM practices, and the Turnover Intention (r = -, 226). No significant relationship is found between wage, another sub-dimension of strategic HRM practices, and the turnover intention (r = -0.062). It is identified that there is a medium-level negative correlation between the last sub-dimension of strategic HRM practices, Selection and Placement, and the Turnover Intention (r = -, 417).

The impact of strategic HRM practices on the turnover intention is demonstrated using regression analysis. Accordingly, it is determined that the models that demonstrate the impact of HRM on the turnover intention (F=54.342; p=0.000), the impact of education (F=16.322; p=0.000) and selection and placement (F=63.556; p=0.000), which are sub-dimensions of strategic HRM, on the turnover intention are significant; and that the model that demonstrates the impact of wage (F=1.170; p=0.280), which is the sub-dimension of strategic HRM, on the turnover intention is not significant.

Strategic HRM practices on the turnover intention are negative and significant (β = -0.391; p = 0.000), while, Strategic HRM practices negatively affect the turnover intention. The model's correlation coefficient is 0.391, and the explained variance is 15.2% of the total variance. Based on this, although the model is significant, its explanatory effect is within limited levels. The impact of the education sub-dimension of strategic HRM practices on the turnover intention is negative and significant (β = -0.226; p = 0.000), and the education sub-dimension negatively affects the turnover intention. The model's correlation coefficient is 0.226, and the explained variance is 5.1% of the total variance. Based on this, although the model is significant, its explanatory effect is within lower levels. The impact of the selection and placement sub-dimension of strategic HRM practices on the turnover intention is negative and significant (β = -0.417; p = 0.000), and the selection and placement sub-dimension negatively affect the turnover intention. The model's correlation coefficient is 0.417, and the explained variance is 17.1% of the total variance. Based on this, although the model is significant, its explanatory effect is within lower levels.

According to the findings obtained as a result of the research; the H1 hypothesis (there is a significant correlation between the perception of strategic human resources management and the level of turnover intention) is accepted, and it is determined that there is a negative and moderate correlation between strategic HRM practices and the turnover intention. The H2 hypothesis (the perception of strategic human resources management has a significant impact on the level of turnover intention) is also accepted, and the impact of strategic HRM practices on the turnover intention is negative and significant. It is further observed that wage, one of the sub-dimensions of strategic human resources practices, does not significantly impact the turnover intention. That education and selection and placement sub-dimensions have a significant impact on turnover intention.

 

  1. CONCLUSION, RECOMMENDATION AND LIMITATIONS

In this research conducted to demonstrate the impact of Strategic HRM Practices on the turnover intention, it is determined that there is a negative and moderate correlation between Strategic HRM practices and the turnover intention. According to this outcome, it can be asserted that as the perceived level of strategic HRM practices increases, the turnover intention will decrease. This result obtained from the research share similarity with Erdoğdu's (2019: 140) study.

By the data obtained from the research, the impact of Strategic HRM practices on the turnover intention is negative and significant, and Strategic HRM practices negatively affect the turnover intention. The impact of the education sub-dimension of strategic HRM practices on the turnover intention is negative and significant, while, the impact of the selection and placement sub-dimension on the turnover intention is also negative and significant. It is also found out that the model demonstrating the turnover intention of the wage, which is the sub-dimension of strategic HRM, is not significant. In this regard, it can be stated that effective strategic human resources practices will be beneficial for organisations in order to reduce the turnover intention of their employees. In a study conducted by Guchait and Cho (2010: 1240), similar results were achieved as our research. They found a significant and negative correlation between HRM practices and the turnover intention and that HRM practices account for about 22% of the variance in turnover intention.

Downloads

Download data is not yet available.

References

  1. Afacan Fındıklı, M. (2014). Algılanan lider desteği ve algılanan örgütsel destek ile işten ayrılma niyeti ilişkisinde örgütsel özdeşlemenin aracılık rolü: İstanbul’da kamu çalışanları üzerine bir araştırma. İ. Ü. İşletme Fakültesi İşletme İktisadı Enstitüsü Yönetim Dergisi, 77, 136-157.
  2. Akgün, F. (2010). Stratejik insan kaynakları uygulamalarının, girişimci odaklılık ve öğrenme odaklılık ile firma performansına etkisi. (Yayınlanmamış yüksek lisans tezi). Gebze Yüksek Teknoloji Enstitüsü, Kocaeli.
  3. Atalar, E. (2019). İş tatmininin işten ayrılma niyetine etkisi ve örgütsel destek algısının moderatör rolü: Yöneticiler ve çalışanlar açısından. (Yayınlanmamış yüksek lisans tezi). Marmara Üniversitesi, İstanbul.
  4. Avcı, N. & Küçükusta, D. (2009). Konaklama işletmelerinde örgütsel öğrenme, örgütsel bağlılık ve işten ayrılma eğilimi arasındaki ilişki. Anatolia: Turizm Araştırmaları Dergisi, 20(1), 33-44.
  5. Baltacı, F., Güçlü, C. & Çeliker, N. (2014). Liderlik davranışının örgütsel adalet algısı ve işten ayrılma niyeti üzerine etkileri: Konaklama işletmelerinde bir uygulama. Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 19(3), 353-370.
  6. Becker, B.E. & Huselid, M.A. (2010). Commentary SHRM and job design: Narrowing the divide. Journal of Organizational Behavior, 31, 379-388.
  7. Beğenirbaş, M. & Çalışkan, A. (2014). Duygusal emeğin iş performansı ve işten ayrılma niyetine etkisinde kişilerarası çarpıklığın aracılık rolü. Business and Economics Research Journal, 5(2), 109-127.
  8. Bolat, T., Bolat, O.İ., Seymen, O. & Katı, Y. (2017). Otellerde nepotizm (akraba kayırmacılığı) ve işten ayrılma niyeti ilişkisi: Kariyer düzleşmesinin aracılık etkisi. MANAS Sosyal Araştırmalar Dergisi, 6(3), 157-180.
  9. Çarıkçı, İ.H., & Çelikkol, Ö. (2009). İş-aile çatışmasının örgütsel bağlılık ve işten ayrılma niyetine etkisi. Süleyman Demirel Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 1(9), 153-170.
  10. Çekmecelioğlu, H.G. (2005). Örgüt ikliminin iş tatmini ve işten ayrılma niyeti üzerindeki etkisi: Bir araştırma. Cumhuriyet Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 6(2), 23-39.
  11. Demircan Çakar, N. & Ceylan, A. (2005). İş motivasyonunun çalışan bağlılığı ve işten ayrılma eğilimi üzerindeki etkileri. Doğuş Üniversitesi Dergisi, 6(1), 52-66.
  12. Dinç Özcan, E., Vardarlıer, P., Erdilek Karabay, M., Konakay, G. & Çetin, C. (2012). Liderliğin örgütsel vatandaşlık davranışı ve işten ayrılma niyeti üzerindeki etkisinde güvenin rolü. Öneri, 10(37), 1-13.
  13. Egan, T.M., Yang, B., & Bartlett, K.R. (2004). The effects of organisational learning culture and job satisfaction on motivation to transfer learning and turnover intention. Human Resource Development Quarterly, 15(3), 279-301.
  14. Erdirençelebi, M. & Filizöz, B. (2016). Mobbingin etik iklim ve çalışanların işten ayrılma niyeti üzerine etkileri. Selçuk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 35, 127-139.
  15. Erdoğdu, F.B. (2019). Örgütsel bağlılık, örgütsel vatandaşlık davranışı, iş tatmini ve işten ayrılma niyeti ilişkisi: Görgül bir araştırma. (Yayınlanmamış doktora tezi). Gazi Üniversitesi, Ankara.
  16. Gkorezis, P., Georgiou, L. & Theodorou, M. (2018). High-performance work practices and nurses' intention to leave: The mediating role of organisational cynicism and the moderating role of human resource management related educational background. The International Journal of Human Resource Management, 29(3), 465-484.
  17. Guchait, P. & Cho, S. (2010). The impact of human resource management practices on intention to leave of employees in the service industry in India: The mediating role of organizational commitment. The International Journal of Human Resource Management, 21(8), 1228-1247.
  18. Gündüz Çekmecelioğlu, H. (2007). Örgüt ikliminin iş tatmini ve İşten ayrılma niyeti üzerindeki etkisi: Bir araştırma. Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 9(1), 79-97.
  19. Gürbüz, S. & Bekmezci, M. (2012). İnsan kaynakları yönetimi uygulamalarının bilgi işçilerinin işten ayrılma niyetine etkisinde duygusal bağlılığın aracılık ve düzenleyicilik rolü. İstanbul Üniversitesi İşletme Fakültesi Dergisi, 41(2), 189-213.
  20. Jafarova, F. & Sağlam, N. (2018). Çalışanların iş tatmini, örgütsel bağlılık ve işten ayrılma niyetlerinin karşılaştırmalı analizi. İstanbul Aydın Üniversitesi Dergisi, 10(3), 57-82.
  21. Jain, P. (2005). A comparative analysis of strategic human resource management (SHRM) issues in an organisational context. Library Review, 54(3), 166-179.
  22. Kalemci Tüzün, İ. (2013). İKY uygulamalarının etkililiğinin çalışan algılamaları bağlamında araştırılması: İK birimi saygınlığının rolü. Yönetim ve Ekonomi Dergisi, 20(1), 171-185.
  23. Karavardar, G. (2015). Örgütsel adaletin iş tatmini, örgütsel bağlılık ve işten ayrılma niyeti üzerindeki etkisi. Uluslararası Yönetim İktisat ve İşletme Dergisi, 11(26), 139-150.
  24. Knezovic, E. (2018). The influence of strategic HR practices on organisational performance in micro companies. Journal of Economics and Business, 19(2), 53-62.
  25. Korkmaz, H., Sünnetçioğlu, S. & Koyuncu, M. (2015). Duygusal emek davranışlarının tükenmişlik ve işten ayrılma niyeti ile ilişkisi: Yiyecek içecek çalışanları üzerinde bir araştırma. Mehmet Akif Ersoy Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 7(12), 14-33.
  26. Kundu, S.C., Mor, A. & Gahlawat, N. (2020). Strategic Human resource management and employees' intention to leave: Testing the moderated mediation. International Journal of Productivity and Performance Management, https://doi.org/10.1108/IJPPM-04-2019-0161.
  27. Lam, W., Chen, Z. & Takeuchi, N. (2009). Perceived human resource management practices and intention to leave of employees: The mediating role of organizational citizenship behaviour in a Sino-Japanese joint venture. The International Journal of Human Resource Management, 20(11), 2250-2270.
  28. Lengnick-Hall M.L., Lengnick-Hall, C.A., Andrade, L.S. & Drake, B. (2009). Strategic human resource management: The evolution of the field. Human Resource Management Review, 19(2), 64-85.
  29. Mobley, W. (1977). Intermediate linkages in the relationship between job satisfaction and employee turnover. Journal Of Applied Psychology, 62(2), 237-240.
  30. Polat, M. & Meydan, C.H. (2010). Örgütsel özdeşleşmenin sinizm ve işten ayrılma niyeti ile ilişkisi üzerine bir araştırma. Savunma Bilimleri Dergisi, 9(1), 145-172.
  31. Porter, L., & Steers, R. (1973). Organisational, work, and personal factors ın employee turnover and absenteeism., Psychological Bulletin, 80(2), 151-176.
  32. Poyraz, K. & Kama, B. (2008). Algılanan iş güvencesinin, iş tatmini, örgütsel bağlılık ve işten ayrılma niyeti üzerindeki etkilerinin incelenmesi. Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 13(2), 143-164.
  33. Sabuncuoğlu, E. (2007). Eğitim, örgütsel bağlılık ve işten ayrılma niyeti arasındaki ilişkilerin incelenmesi. Ege Akademik Bakış Dergisi, 7(2), 613-628.
  34. Sağlam Arı, G., Bal, H. & Çına Bal, E. (2010). İşe bağlılığın tükenmişlik ve işten ayrılma niyeti ilişkisindeki aracılık etkisi: Yatırım uzmanları üzerinde bir araştırma. Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 15(3), 143-166.
  35. Serçeoğlu, N., Işık, Z., & Çetinkaya, M.Y. (2016). İşyeri zorbalığının işten ayrılma niyeti üzerine etkisi: Konaklama işletmelerinde çalışan personel üzerine bir araştırma. Uluslararası Sosyal Araştırmalar Dergisi, 9(45), 1099-1109.
  36. Seyrek, İ.H. & İnal, O. (2017). İşten ayrılma niyeti ile ilişkili faktörler: Bilgi teknolojisi çalışanları üzerine bir araştırma. Doğu Anadolu Sosyal Bilimlerde Eğilimler Dergisi, 1(1), 63-74.
  37. Singh, P. & Loncar, N. (2010). Pay satisfaction, job satisfaction and turnover intent. Industrial Relations, 65(3), 470-490.
  38. Sökmen, A. & Şimşek, T. (2016). Örgütsel bağlılık, örgütle özdeşleşme, stres ve işten ayrılma niyeti ilişkisi: Bir kamu kurumunda araştırma. Gazi Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 18(3), 606-620.
  39. Şahin, F. (2011). Lider-üye etkileşimi ile işten ayrılma niyeti arasındaki ilişki üzerinde cinsiyetin etkisi. Ege Akademik Bakış, 11(2), 277-288.
  40. Şimşek, M.Ş., Çelik, A. & Akgemci, T. (2014). Davranış bilimlerine giriş ve örgütlerde davranış. Konya: Eğitim Yayınevi.
  41. Tanrıöver, U. (2005). The effects of learning organization climate and self directed learning on job satisfaction, affective commitment and intention to turnover. (Yayınlanmamış yüksek lisans tezi). Marmara Üniversitesi, İstanbul.
  42. Tanrıverdi, H., Koçaslan, G. ve Osmanoğlu Taştan, N. (2018). Psikolojik şiddet algısı, tükenmişlik sendromu ve işten ayrılma niyeti arasındaki ilişki: Banka çalışanları üzerinde bir araştırma. Yönetim ve Ekonomi, 25(1), 113-131.
  43. Tuna, M. & Yeşiltaş, M. (2014). Etik iklim, işe yabancılaşma ve örgütsel özdeşleşmenin işten ayrılma niyeti üzerindeki etkisi: Otel işletmelerinde bir araştırma. Anatolia: Turizm Araştırmaları Dergisi, 25(1), 105-117.
  44. Turunç, Ö. & Çelik, M. (2010). Algılanan örgütsel desteğin çalışanların iş-aile, aile-iş çatışması, örgütsel özdeşleşme ve işten ayrılma niyetine etkisi: Savunma sektöründe bir araştırma. Atatürk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 14(1), 209-232.
  45. Ülgen, H. & Mirze, S.K. (2004). İşletmelerde stratejik yönetim. İstanbul: Literatür Yayıncılık.
  46. Vui-Yee, K. (2015). The impact of strategic human resource management on employee outcomes in private and public limited companies in Malaysia. Journal of Human Values, 21(2), 75-86.
  47. Yaprak, E. (2009). Hemşirelerin işten ayrılma niyetlerini belirleyen faktörler: Örgüt iklimi, sosyodemografik ve çalışma özellikleri. (Yayınlanmamış yüksek lisans tezi). Dokuz Eylül Üniversitesi, İzmir.
  48. Yavan, Ö. (2017). Örgüt psikolojisinde işten ayrılma eğiliminin kavramsal değerlemesi. Kırıkkale Üniversitesi Sosyal Bilimler Dergisi, 7(1), 57-72.
  49. Yıldırım, M.H., Erul, E.E. & Kelebek, P. (2014). Tükenmişlik ile işten ayrılma niyeti arasındaki ilişki banka çalışanları üzerine bir araştırma. Organizasyon ve Yönetim Bilimleri Dergisi, 6(1), 1309-8039.
  50. Yüksel, Ö. (2004). İnsan kaynakları yönetimi. Ankara: Gazi Kitabevi.
  51. Zehir, C., Gürol, Y., Karaboğa, T. & Köle, M. (2016). Strategic human resource management and firm performance: The mediating role of entrepreneurial orientation. Procedia-Social and Behavioral Sciences, 235, 372-381.