YAZICI AYYILDIZ, A.; DİNLER, S. MÜŞTERİ SADAKATİ YARATMADA SADAKAT PROGRAMLARININ OTEL İŞLETMELERİNDE UYGULANMASI. Business & Management Studies: An International Journal, [S. l.], v. 8, n. 2, p. 1193–1220, 2020. DOI: 10.15295/bmij.v8i2.1436. Disponível em: https://www.bmij.org/index.php/1/article/view/1436. Acesso em: 15 nis. 2024.