UĞUR, N. G.; TÜRKMEN BARUTÇU, M.; UĞUR, E. DETERMINING THE DYNAMICS OF CUSTOMER SATISFACTION IN NATURAL GAS SECTOR. Business & Management Studies: An International Journal, [S. l.], v. 5, n. 1, p. 115–130, 2017. DOI: 10.15295/bmij.v5i1.101. Disponível em: https://www.bmij.org/index.php/1/article/view/189.1. Acesso em: 2 jul. 2024.