UĞUR, N.G., Türkmen BARUTÇU, M. and UĞUR, E. 2017. DETERMINING THE DYNAMICS OF CUSTOMER SATISFACTION IN NATURAL GAS SECTOR. Business & Management Studies: An International Journal. 5, 1 (Apr. 2017), 115–130. DOI:https://doi.org/10.15295/bmij.v5i1.101.