Merchandising üzerine bir inceleme: Bir teori ve pratik olarak merchandising nasıl tanımlanmalı?
Yayınlanmış 25.03.2021
Anahtar Kelimeler
- Marketing, Merchandising, Components of Merchandising, Definition of Merchandising, Store Design
- Pazarlama, Merchandising, Merchandising Bileşenleri, Merchandising Tanımı, Mağaza Tasarımı
Nasıl Atıf Yapılır
Telif Hakkı (c) 2021 H. Çağatay Karabıyık- Mahmut Nevfel Elgün
Bu çalışma Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License ile lisanslanmıştır.
Nasıl Atıf Yapılır
Öz
Merchandising bileşenleri, tanımı ve kavramsal çerçevesine ilişkin tartışmalar literatürde tartışılmaya devam etmektedir. Öte yandan bu belirsizlikler merchandising alanında bilimsel derinleşmeyi de engellemektedir. Bu yüzden merhandising’in kavramsal çerçevesi, tanımını belirlemeye yönelik çalışmalar bu engellerin kaldırılması için bir gereklilik haline gelmiştir. Bu bağlamda, bu çalışmanın amacı bir literatür taramasının ardından merhandising kavramına yeni kapsamlı bir tanım yapmaktır. Sonuç olarak bu çalışma merchandising kavramını “-marka ve/veya ürünlerin tüm pazarlama strateji ve kararlarıyla interaktif bir ilişki ile uyumlu olmak kaydıyla- satışın gerçekleştiği fiziksel ve sanal tüm noktalarda tüketicilerin satın alma davranışını gerçekleştirmesini sağlamak amacıyla mağaza bileşenlerini tüketici duyu ve algılarına yönelik uyumlaştırma” olarak tanımlamıştır. Son olarak literatüre önerilen tanım desteklenmek için parçalanarak her bir parça ayrı ayrı açıklanmıştır. Bu çalışma hem pratik hem de teorik anlamda merchandising kavramını desteklemek için literatüre yeni bir tanım getirmiş ve onu açıklamıştır.
Referanslar
- Armstrong, G. & Kotler, P. (2015). Marketing: An Introduction, England: Pearson.
- Aspley, J.C. & Riso, O. (1969). The Dartnell Sales Promotion Handbook, Chicago: Dartnell Press.
- Bhalla, S. & Anurag, S. (2010). Visual Merchandising, New Delhi: Tata McGraw Hill.
- Bhatti, K.L. & Latif, S. (2014). The Impact of Visual Merchandising on Consumer Impulse Buying Behaviour, Eurasian Journal of Business and Management, 31, 1-15.
- Bianchi-Aquiar, T., Silva, E. M., Guimares, L., Carravilla, M. A. & Oliveira, J. F. (2017). Allocating Products on Shelves Under Merchandising Rules: Multi-Level Products Families with Display Direction, Omega, 76, 47-62.
- Borin, N., Farris, P.W. & Freeland, J.R. (1994). A Model for Determining Retail Product Category Assortment and Shelf Space Allocation, Decision Science, 25(3), 359-384.
- Buttle, F. (1984). Merchandising, European Journal of Marketing, 18(6-7), 104-123.
- Carter, S. (1995). Retailing. In M.J. Baker (Ed.), Marketing Theory and Practice (pp. 320-330). London: Macmillan Business.
- Dean, J. (1950). Product-Line Policy, The Journal of Business of the University of Chicago, 23(4), 248-258.
- Dempsey Jr., W.L. (1959). Multiple Packaging: A Merchandising Tool, Journal of Marketing, 23(3), 287-292.
- Ebster, C. & Garaus, M. (2015). Store Design and Visual Merchandising: Creating Store Space That Encourages Buying, New York: Business Expert Press.
- Fiore, A.M. (2010). Understanding Aesthetics for the Merchandising and Design Professional, New York: Fairchild Books.
- Ha, Y., Kwon, W. & Lennon, J. (2007). Online Visual Merchandising (VMD) of Apparel Web Sites, Journal of Fashion Marketing and Management, 11(4), 477-493.
- Ha, Y. & Lennon, S.J., (2010). Online Visual Merchandising (VMD) Cues and Consumer Pleasure and Arrousal: Purchasing Versus Browsing Situation, Psychology & Marketing, 27(2), 141-165.
- Howells, G.W. (1968). The Successful Salesman: A Personality Analysis, European Journal of Marketing, 2(1), 13-23.
- Imber, J. (2000). Dictionary of Marketing Terms, New York: Barron's.
- Jeong, K., Jang, S., Chae, J., Cho, G. & Salvendy, G. (2008). Use of Decision Support for Tactile Sensation Than Actually Touching the Material, International Journal of Human-Computer Interaction, 24(8), 794-808.
- Jeong, S. W., Fiore, A.M., Niehm, L. S. & Lorenz, F. O. (2009). The Role of Experiential Value in Online Shopping: The Impacts of Product Presentation on Consumer Responses Towards an Appeal Web Site, Internet Research, 19(1), 105-124.
- Kacen, J.J., Hess, J.D. & Walker, D. (2012). Spontaneous Selection: The İnfluence of Product and Retailing Factors on Consumer Impulse Purchases, Journal of Retailing and Consumer Services, 19(6), 578-588.
- Kasulis, J.J. & Lusch, R.F. (1981). Validating the Retail Store Image Concept, Journal of the Academy of Marketing, 9(4), 419-435.
- Kerfoot, S., Davies, B. & Ward, P. (2003). Visual Merchandising and the Creation of Discernible Retail Brands, International Journal of Retail & Distribution, 31(3), 143-152.
- Khakimdjanova, L. & Park, J. (2005). Online Visual Merchandising Practice of Apparel E-Merchants, Journal of Retailing and Consumer Services, 12(5), 307-318.
- Lal, R., Little, J.D.C. & Villas-Boas, J.M. (1996). A Theory of Forward Buying, Merchandising, and Trade Deals, Marketing Science, 15(1), 21-37.
- Law, D., Wong, C. & Yip J. (2012). How Does Visual Merchandising Affect Consumer Affective Response? An İntimate Apparel Experience, European Journal of Marketing, 46(1-2), 112-133.
- Lee, J., Podlaseck, M., Schonberg, E., Hoch, R. & Gomory, S. (2000). Understanding Merchandising Effectiveness of Online Stores, Electronic Markets, 10(1), 20-28.
- Lee, S., Kunz, G.I., Fiore, A.M. & Campbell, J.R. (2002). Acceptance of Mass Customization of Apparel: Merchandising Issues Associated with Preference for Product, Process, and Place, Clothing and Textiles Research Journal, 20(3), 138-146.
- Lippincott, J.G. & Marguiles, W.P. (1956). Packaging In Top-Level Planning, Harward Business Review, 34(5), 46-54.
- Mehrabian, A. (1976). Public Spaces and Private Spaces: The Psychology of Work, Play and Living Environment, New York: Basic Books.
- Mehta, M.P. & Chugan, P.K. (2014). Impact of Visual Merchandising on Consumer Behavior: A Study of Furniture Autlets, Universal Journal of Management, 2(6), 207-217.
- Mills, K.H. & Paul, J.E. (1988). Applied Visual Merchandising, New Jersey: Prentice Hall.
- Morgan, T. (2016). Visual Merchandising: Window and In-Store Displays For Retail, London: Laurence King.
- Opriş, M. & Bratucu, G. (2013). Visual Merchandising Window Display, Bulletin of the Transilvania University of Braşov, 55(6), 51-56.
- Pegler, M.M. (2012). Visual Merchandising and Display, New York: Fairchild Books.
- Phillips, C.F. & Duncan, D.J. (1962). Marketing: Principles And Methods, USA: Richard D. Irwin.
- Printers, Ink. (1958). New Product Revolution: Is Management Organised for It?, Decker Communications.
- Somoon, K. & Sahachaisaree, N. (2018). Window Display Targeting Adolescent Purchasers: Users' Merchandising Perceptual Response, Journal of ASIAN Behavioural Studies, 3(7), 183-188.
- Spangenberg, E.R., Crowley, A.E. & Henderson, P.W. (1996). Omproving the Store Environment: Do Olfactory Cues Affect Evaluations And Behaviours?, Journal of Marketing, 60, 67-80.
- Summers, T.A. & Hebert, P.R. (2001). Shedding Some Light on Store Atmospherics Influence of Illumination on Consumer Behaviour, Journal of Business Research, 54, 145-150.
- Workman, J.E. & Caldwell, L.F. (2007). Centrality of Visual Product Aesthetics, Tactile and Uniqueness Needs of Fashion Consumers, International Journal of Consumer Studies, 31(6), 589-596.
- Yaoyuneyong, G., Foster, J.K. & Flynn, L.R. (2014). Factors Impacting the Efficacy of Augmented Reality Virtual Dressing Room Technology as a Tool for Online Visual Merchandising, Journal of Global Fashion Marketing, 5(4), 283-296.
- Zheng, Y. & Li, Y. (2018). Visual Merchandising and Emotional Design, Journal of Arts & Humanities, 7(5), 39-45.